Shipping policy
Order Processing
Orders processed within 1–3 business days (excluding weekends/holidays) after confirmation. You’ll get a shipping notification once it’s on the way.
Orders processed within 1–3 business days (excluding weekends/holidays) after confirmation. You’ll get a shipping notification once it’s on the way.
Shipping Rates & Estimates
- Free standard shipping on all US orders.
- Standard: 3–7 business days (most arrive 3–5).
- Expedited: 1–3 business days (upgrade at checkout).
Order Tracking
Tracking emailed within 24–48 hours of shipment. Track anytime at shop.alchemyindustrial.com.
Tracking emailed within 24–48 hours of shipment. Track anytime at shop.alchemyindustrial.com.
Lost, Damaged, or Delayed Packages
We stand behind every order. If your package is lost, damaged, or delayed, we handle it:
- Free replacement shipped overnight (if lost/damaged).
- Full refund if not resolved.
- We file carrier claims, you don’t lift a finger.
International Shipping
We ship within the United States only at this time.
We ship within the United States only at this time.
Questions
Contact us anytime: [email protected] or call/text our Houston team. We answer within 3 hours.